Call forward - Busy tone - 7960 phone
So as it appears another issue with call forwards :
Scenario :
7960 phone not correctly forwarding calls even though the call forward all was set correctly. Looking into the Forward no answer timers and the service parameters there wasn't anything unusual from the basic scenario.
So I took a look at Cisco's general problems that come up with a 7960 and found the link below:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00809b3b06.shtml
If we take a look at the solution its asking us to do the following :
Scenario :
7960 phone not correctly forwarding calls even though the call forward all was set correctly. Looking into the Forward no answer timers and the service parameters there wasn't anything unusual from the basic scenario.
So I took a look at Cisco's general problems that come up with a 7960 and found the link below:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00809b3b06.shtml
If we take a look at the solution its asking us to do the following :
In order to resolve this problem, complete these steps to reset the MaxForwardsToDn counter:
- Go off hook on the phonethat has the high counter and register it to CCM:
Enter **##*30 from the dialpad in order to enable the phone to accept the code. - Go off hook again on the same Cisco IP phone, and enter **##*35 from the dialpad in order to clear the MaxForwardsToDncounters.
- Complete calls to the IP Phone in order to verify if the problem is solved.
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